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One Way Audio Issue Affecting Inbound and Outbound Calls to a Subset of Twilio Japan Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing one way audio issues with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. This incident has been resolved.
Monitoring
We are observing recovery in one way audio issues with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate the one way audio issue with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. We expect to have an update for you in 8 hours or as soon as we have more information.
Update
We are continuing to investigate the one way audio issue with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. We expect to have an update for you in 4 hours or as soon as we have more information
Update
We are continuing to investigate the one way audio issue with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. We expect to have an update for you in 2 hours or as soon as we have more information
Update
We are investigating a one way audio issue with both inbound and outbound calls made to/from a subset of Twilio Japan numbers. We expect to have an update for you in 1 hour or as soon as we have more information
Investigating
Our monitoring systems have detected a potential one way audio issue with inbound and outbound calls in Japan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, APAC).