MMS Delivery Delays From a Subset of Twilio's Short Codes To US AT&T

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays from a subset of Twilio's short codes to US AT&T. This incident has been resolved.

Posted Oct 30, 2021 - 16:50 PDT

Monitoring

We are observing recovery for the MMS delivery delays from a subset of Twilio's short codes to US AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 30, 2021 - 14:54 PDT

Update

We are still experiencing MMS delivery delays from a subset of Twilio's short codes to US AT&T. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 30, 2021 - 13:18 PDT

Update

We are experiencing MMS delivery delays from a subset of Twilio's short codes to US AT&T. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 30, 2021 - 12:17 PDT

Update

Our monitoring systems have detected a potential issue with MMS delivery delays from a subset of Twilio's short codes To US AT&T. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 30, 2021 - 12:05 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery delays from a subset of Twilio's Short codes to US AT&T. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 30, 2021 - 11:53 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).