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        SMS Delivery Delays to Bangladesh GrameenPhone Network

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Bangladesh GrameenPhone Network. This incident has been resolved.
        Posted Jun 21, 2021 - 21:22 PDT

        Update

        We have fully investigated the SMS delivery delay over the Bangladesh GrameenPhone Network issue triggered by our automated alert, and it was determined that the issue is due to emergency maintenance on GrameenPhone network in Bangladesh. We will provide another update in 2 hours or as soon as maintenance is completed.
        Posted Jun 21, 2021 - 21:05 PDT

        Monitoring

        We have fully investigated the SMS delivery delay over the Bangladesh GrameenPhone Network issue triggered by our automated alert, and it was determined that the issue is due to emergency maintenance on GrameenPhone network in Bangladesh. We will provide another update in 2 hour 10 minutes or as soon as maintenance is completed.
        Posted Jun 21, 2021 - 18:50 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bangladesh GrameenPhone Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Jun 21, 2021 - 18:39 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Bangladesh GrameenPhone Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 21, 2021 - 17:39 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delay over the Bangladesh GrameenPhone Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 21, 2021 - 17:34 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).