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      SMS Delivery Delays to Proximus Mobility Network in the US Over a Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. This incident has been resolved.
      Posted May 05, 2024 - 18:49 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 05, 2024 - 18:19 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted May 05, 2024 - 04:40 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted May 04, 2024 - 20:48 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted May 04, 2024 - 16:49 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 04, 2024 - 14:38 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. This incident is related to the previous incident reported: https://status.twilio.com/incidents/l7mlflphqwdn
      Posted May 04, 2024 - 13:38 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).