SMS Delivery Issues to Brazil Nextel Network

Incident Report for Twilio

Resolved

We are no longer experiencing delivery issues with the Nextel Network in Brazil. This incident has been resolved.

Posted Feb 05, 2021 - 03:13 PST

Monitoring

We have been observing successful SMS delivery to the Brazil Nextel Network for the last 2 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 05, 2021 - 01:24 PST

Update

We are still experiencing SMS delivery issue to Nextel Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2021 - 23:35 PST

Update

We are experiencing SMS delivery issue to Nextel Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 04, 2021 - 22:35 PST

Investigating

Our monitoring systems have detected a potential issue with Message delivery issues to Brazil Nextel Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 04, 2021 - 22:27 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).