Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Inbound SMS Delivery Failures to Malaysia Twilio Numbers- Minimal Customer Impact
Incident
Report for Twilio
Resolved
We have fully investigated the SMS failures to Twilio Malaysia Phone Numbers , and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Update
We continue experiencing messages failures to Twilio Malaysia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue experiencing messages failures to Twilio Malaysia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing messages failures to Twilio Malaysia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing message failures to Twilio Malaysia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).