Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays to Altice Network in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery reports delays when sending messages to Altice Network in the US. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery reports delays when sending messages to Altice Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery reports delays when sending messages to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery reports when sending messages to Altice Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America) and PROGRAMMABLE MESSAGING (SMS).