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        Twilio Accounts May Not Be Able to Receive an Inbound Call to a Twilio Number

        Incident Report for Twilio

        Resolved

        The issue in US1 where Twilio accounts may not be able to receive an inbound call to a Twilio number has been resolved, and the service is functioning normally at this time.
        Posted Sep 24, 2025 - 17:18 PDT

        Monitoring

        The issue in US1 where Twilio accounts may not be able to receive an inbound call to a Twilio number has been identified. We are actively working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 24, 2025 - 16:46 PDT

        Update

        We are experiencing an issue in US1 where Twilio accounts may not be able to receive an inbound call to a Twilio number. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 24, 2025 - 16:05 PDT

        Investigating

        Our monitoring systems have detected a potential issue Twilio accounts may not be able to receive an inbound call to a Twilio number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 24, 2025 - 15:41 PDT
        This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, TwiML).