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        High Packet Loss On Inbound Calls To A Subset of Twilio Phone Numbers In Multiple Countries

        Incident Report for Twilio

        Resolved

        We are no longer observing high packet loss for Inbound Call to a subset of Twilio phone numbers in multiple countries. This incident has been resolved.
        Posted Nov 14, 2022 - 04:14 PST

        Monitoring

        We have started seeing recovery in packet loss for calls to a subset of Twilio phone numbers in multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 14, 2022 - 02:33 PST

        Update

        We are still experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2022 - 02:07 PST

        Update

        We are experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2022 - 02:04 PST

        Investigating

        We are experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2022 - 01:44 PST
        This incident affected: CARRIER NETWORK (Voice, Europe).