Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
High Packet Loss On Inbound Calls To A Subset of Twilio Phone Numbers In Multiple Countries
Incident
Report for Twilio
Resolved
We are no longer observing high packet loss for Inbound Call to a subset of Twilio phone numbers in multiple countries. This incident has been resolved.
Monitoring
We have started seeing recovery in packet loss for calls to a subset of Twilio phone numbers in multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are experiencing an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).