Outbound SMS delivery failures to Nigeria MTN Network

Twilio Status Page

Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.

Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

MAINTENANCE UPDATE NOTIFICATIONS

UPCOMING MAINTENANCE

External carriers often notify us when they will be conducting maintenance.

Subscribe for updates so you’ll know ahead of time about potential service disruptions.

SYSTEM METRICS

Stay up to date on the speed at which you connect.

Know more, so you can do more.

Outbound SMS delivery failures to Nigeria MTN Network

Incident Report for Twilio

Resolved

This incident was resolved and SMS to MTN Nigeria arrive as per usual.

Posted Feb 09, 2020 - 07:16 PST

Monitoring

Our monitoring systems detected issue recovery. We are working with our carrier partners to understand the cause of the issue.
We will keep monitoring the traffic to make sure messages flow as expected.

Posted Feb 09, 2020 - 05:55 PST

Investigating

Our monitoring systems have detected some SMS messages failing to Nigeria MTN network. This started approximately at 11:11 UTC.
We are working with our carrier partners to resolve this issue. We will provide further updates as soon as they become available.

Posted Feb 09, 2020 - 04:31 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).

Twilio’s Got Your Back

We manage the services you rely on and keep them running around the clock.

Redundant Connectivity

We provide redundant connections to hundreds of global carriers in our Super Network.

99.999% API Success Rate

The reliability you need for your most mission critical communications.

Carrier Monitoring

We detect and resolve over 97% of carrier disruptions before they impact customers.

Having issues? Check out our Knowledge Base

Subscribe to Incident