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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
Emergency Number Provisioning Failing Intermittently Due to Configuration Lookup Returning No Results
Incident
Report for Twilio
Resolved
Emergency Number Provisioning is now operating normally.
Monitoring
Emergency Number Provisioning is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue investigating an intermittent issue: when the customer attempts to register an emergency address to a phone number, the registration fails and the number remains in an unregistered status. The customer may also see 'Could not add Emergency Address Please try again later ' error. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue investigating an intermittent issue:when the customer attempts to register an emergency address to a phone number the registration fails and the number remains in an unregistered status. Customer may also see Could not add Emergency Address Please try again later error. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue investigating an intermittent issue when the customer attempts to register an emergency address to a phone number the registration fails and the number remains in an unregistered status. Customer may also see Could not add Emergency Address Please try again later error. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue investigating an intermittent issue when the customer attempts to register an emergency address to a phone number the registration fails and the number remains in an unregistered status. Customer may also see Could not add Emergency Address Please try again later error. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Intermittent issue when the customer attempts to register an emergency address to a phone number the registration fails and the number remains in an unregistered status. Customer may also see Could not add Emergency Address Please try again later error. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with emergency number provisioning. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.