SMS Delivery Delays to All Networks in China

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending messages to all networks in China.. This incident has been resolved.

Posted Sep 15, 2020 - 00:49 PDT

Monitoring

We are observing successful SMS delivery when sending messages to all networks in China. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2020 - 00:29 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to all networks in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update once more information becomes available.

Posted Sep 14, 2020 - 23:30 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).