Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to US Carriers from a subset of Short-codes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending to US Carriers from a subset Twilio Short Codes. This incident has been resolved.
Update
We are observing recovery in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery report delays to US Carriers from a subset of Short-codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.