Client Registration Timeouts

Incident Report for Twilio

Resolved

The service is operating normally at this time.

Posted Oct 01, 2015 - 10:21 PDT

Monitoring

Our engineering team has identified and addressed the registration issues with Twilio Client. The service is operating normally at this time. Our engineers continue to monitor the situation closely.

Posted Oct 01, 2015 - 09:55 PDT

Investigating

We are currently investigating this issue.

Posted Oct 01, 2015 - 09:51 PDT

Update

We are working to resolve intermittent registration problems with Twilio Client. Customers may experience delays registering for incoming calls and intermittent failures registering for incoming calls. Customers outside of the US are more likely to experience these issues, but all regions are seeing intermittent problems.

Posted Oct 01, 2015 - 09:42 PDT

Identified

We have confirmed timeouts registering to receive incoming Client calls. Our engineering team is working to address the issue.

Posted Oct 01, 2015 - 09:25 PDT

Investigating

Our engineering team is investigating intermittent timeouts registering to receiving incoming Client calls.

Posted Oct 01, 2015 - 09:14 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Client Mobile US1).