Regulatory Compliance Pages under Messaging in the Console are Failing to Load

Incident Report for Twilio

Resolved

We are no longer experiencing the issue causing pages within the Regulatory Compliance section under Messaging in the Console to not render correctly. This incident has been resolved.

Posted Nov 02, 2023 - 19:00 PDT

Monitoring

We are observing recovery in the issue causing pages within the Regulatory Compliance section under Messaging in the Console not to render correctly. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 02, 2023 - 18:30 PDT

Identified

Our engineers have identified the issue causing pages within the Regulatory Compliance section under Messaging in the Console not to render correctly and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 02, 2023 - 17:30 PDT

Update

We are currently observing an issue with the Regulatory Compliance section under Messaging in the Console. Customers are seeing pages that do not render correctly. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 02, 2023 - 16:30 PDT

Investigating

We've become aware of a potential issue with the Regulatory Compliance section under Messaging in the Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 02, 2023 - 15:49 PDT

This incident affected: DEVELOPER TOOLS (Console).