Increased HTTP 500s from Network Traversal Service /Tokens endpoint

Incident Report for Twilio

Resolved

The Network Traversal Service /Tokens endpoint is working normally at this time. The service returned an increased number of HTTP 500 responses from 8:39am to 8:59am Pacific Time.

Posted Oct 12, 2016 - 09:09 PDT

Monitoring

Network Traversal Service /Tokens endpoint is returning an increased number of HTTP 500 responses. Twilio engineering has deployed a fix for the issue, and the system is recovering.

Posted Oct 12, 2016 - 09:05 PDT

This incident affected: PROGRAMMABLE VIDEO (Network Traversal Service).