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        Twilio Voice ConversationRelay Transcription Issues

        Incident Report for Twilio

        Resolved

        Twilio Voice ConversationRelay was degraded for 120 minutes between 09:00 and 11:00 Pacific Time on 03/23/2026.
        During this period of time, customers using Deepgram Nova-2 with multilingual support enabled may have experienced missing transcriptions.
        The issue has now been resolved.
        Posted Mar 24, 2026 - 07:30 PDT
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