Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Potential Issue With One of the Internal Services

        Incident Report for Twilio

        Resolved

        Internal services incident has been resolved and service is operating normally at this time.
        Posted Sep 21, 2023 - 06:34 PDT

        Monitoring

        Internal services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 21, 2023 - 06:03 PDT

        Investigating

        Our monitoring systems have detected a potential issue with one of the internal services which caused delay in data replication for accounts in Ireland and Australia regions. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 21, 2023 - 05:05 PDT

        Identified

        Our monitoring systems have detected a potential issue with one of the internal services which caused delay in data replication for accounts in Ireland and Australia regions. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 21, 2023 - 05:05 PDT

        Investigating

        Our monitoring systems have detected a potential issue with one of the internal services which could impact data replication of accounts across regions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 21, 2023 - 04:39 PDT
        This incident affected: TWILIO PLATFORM (Other).