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        SMS Delivery Delays on Non-Domestic SMS Traffic to Egypt Vodafone

        Incident Report for Twilio

        Resolved

        In our investigation, we have identified that the issue of non-domestic SMS delivery delays to Vodafone network in Egypt shares a root cause with another active incident. We will mark this incident as resolved and continue reporting in the existing incident.
        Posted Jan 06, 2022 - 08:23 PST

        Update

        We are continuing to work with our carrier partner to resolve SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 06, 2022 - 07:31 PST

        Update

        We are experiencing SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2022 - 05:30 PST

        Investigating

        We are experiencing SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 06, 2022 - 04:40 PST