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        Delivery Delays to and from Sprint

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Mar 26, 2020 - 20:50 PDT

        Monitoring

        We are observing successful delivery on US short codes to Sprint and Virgin Mobile for the last 30 minutes. We will continue to monitor to ensure a full recovery.
        Posted Mar 26, 2020 - 20:15 PDT

        Update

        We are still observing SMS delays impacting a subset of US short codes to Sprint and Virgin Mobile. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
        Posted Mar 26, 2020 - 18:37 PDT

        Update

        We are still observing SMS delays impacting a subset of US short codes to Sprint and Virgin Mobile. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
        Posted Mar 26, 2020 - 16:39 PDT

        Investigating

        We are observing SMS delays impacting a subset of US short codes to Sprint and Virgin Mobile. Both incoming and outgoing messages are affected. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 26, 2020 - 15:49 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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