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        SMS Delivery Delays to Hi3G in Italy

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Hi3G in Italy. This incident has been resolved.
        Posted Feb 27, 2025 - 04:02 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Hi3G in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 27, 2025 - 02:16 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Hi3G in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 27, 2025 - 01:23 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).
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