Delay in MMS Delivery Receipts From Shortcodes and Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delays in MMS delivery receipts to USA AT&T network from shortcodes and tollfree numbers. This incident has been resolved.

Posted Mar 13, 2022 - 15:47 PDT

Update

We continue to see improvements with delays in MMS delivery receipts to USA AT&T network from shortcodes and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 13, 2022 - 14:19 PDT

Monitoring

We are seeing improvements with delays in MMS delivery receipts to USA AT&T network from shortcodes and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 13, 2022 - 12:18 PDT

Update

We are experiencing delays in MMS delivery receipts to USA AT&T network from shortcodes and tollfree numbers. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 13, 2022 - 11:16 PDT

Investigating

We are observing delays in MMS delivery receipts to USA AT&T Network from Shortcodes and Tollfree numbers

Posted Mar 13, 2022 - 11:02 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).