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        Customers Unable to Select Address in Drop Down During Phone Number Purchase

        Incident Report for Twilio

        Resolved

        We determined this as a false positive incident. All services are now operating normally at this time.
        Posted May 06, 2026 - 17:23 PDT

        Update

        We are still investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 06, 2026 - 16:52 PDT

        Investigating

        We are investigating an issue where Customers are unable to select Address in the drop down during phone number purchase in the Twilio Console. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 06, 2026 - 16:00 PDT
        This incident affected: TWILIO PLATFORM (Other).
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