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Twilio Services
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      Zipwhip Gateway
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        Intermittent Inbound Messages with WhatsApp

        Incident Report for Twilio

        Resolved

        WhatsApp inbound messages incident has been resolved and service is operating normally at this time.
        Posted Oct 06, 2023 - 12:00 PDT

        Update

        WhatsApp inbound messages are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 06, 2023 - 10:54 PDT

        Monitoring

        WhatsApp inbound messages are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 06, 2023 - 09:58 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 05, 2023 - 19:54 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 04, 2023 - 19:53 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 03, 2023 - 20:05 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 03, 2023 - 04:05 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 02, 2023 - 20:08 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 02, 2023 - 16:08 PDT

        Update

        We are still investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 02, 2023 - 14:08 PDT

        Update

        We are investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 02, 2023 - 13:13 PDT

        Investigating

        We are investigating intermittent WhatsApp Inbound messages failures. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 02, 2023 - 13:10 PDT
        This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).
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