SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Paraguay

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.

Posted Aug 06, 2026 - 04:44 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 06, 2026 - 00:47 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 05, 2026 - 22:44 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 05, 2026 - 21:44 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 05, 2026 - 20:44 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 05, 2026 - 20:37 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).