Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays of Messages and Message Delivery Reports for Messages sent to AT&T US over Toll-Free Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing delays of message delivery reports for messages sent to AT&T US over toll-free numbers. This incident has been resolved.
Monitoring
We are observing recovery in delays of message delivery reports for messages sent to AT&T US over toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays of message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays to AT&T US over Toll-Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).