SMS Delivery Delays to China

Incident Report for Twilio

Resolved

We are no longer experiencing delivery status delays when sending to China. This incident has been resolved.

Posted Aug 07, 2020 - 01:14 PDT

Monitoring

We are observing recovery in delivery delays when sending to China. We will continue monitoring the service to ensure a full recovery. We will provide another update as soon as more information becomes available.

Posted Aug 07, 2020 - 00:31 PDT

Update

Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 07, 2020 - 00:19 PDT

Update

Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 06, 2020 - 23:09 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to China. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 06, 2020 - 22:01 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).