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        SMS Delivery Failures to Timor Telecom Network for a Subset of International Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery to Timor Telecom Network for a Subset of International Numbers. This incident has been resolved.
        Posted Feb 28, 2025 - 21:24 PST

        Update

        We are observing successful SMS delivery to Timor Telecom Network for a Subset of International Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 28, 2025 - 21:08 PST

        Monitoring

        We are observing successful SMS delivery to Timor Telecom Network for a Subset of International Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 28, 2025 - 19:08 PST

        Update

        We are continuing to experience SMS delivery failures Timor Telecom Network for a subset of international numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Feb 28, 2025 - 17:16 PST

        Update

        We are experiencing SMS delivery failures Timor Telecom Network for a subset of international numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 28, 2025 - 16:00 PST

        Investigating

        Our monitoring systems have detected a potential issue SMS delivery failures to Timor Telecom Network for a subset of international numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 28, 2025 - 15:57 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).