Increased call failures when calling to and from numbers in Belgium.

Incident Report for Twilio

Resolved

All calls in Belgium are now connecting successfully.

Posted Apr 05, 2019 - 10:58 PDT

Monitoring

Calls to and from numbers in Belgium are now connecting successfully. We will continue to monitor to ensure full recovery.

Posted Apr 05, 2019 - 10:23 PDT

Update

We are continuing to observe increased failures when making calls from and to numbers in Belgium. Our engineers are working with our carrier partner to resolve this issue and we will update the status in another 60 minutes.

Posted Apr 05, 2019 - 08:35 PDT

Update

We are still observing increased failures when making calls from and to numbers in Belgium. Our engineers are working with our carrier partner to resolve this issue and we will update the status in another 30 minutes.

Posted Apr 05, 2019 - 07:54 PDT

Update

We have observed increased failures in both receiving and making calls in Belgium. Our engineers are working with our carrier partner to resolve this issue and will provide more information as soon as available.

Posted Apr 05, 2019 - 07:14 PDT

Investigating

We have detected an increase in failures for receiving calls to some Twilio phone numbers in Belgium. Our engineers are working with our carrier partner to resolve this issue and will provide more information as soon as available.

Posted Apr 05, 2019 - 07:04 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).