Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery issues for US Toll-free Numbers for Sprint
Incident
Report for Twilio
Resolved
All systems are operating normally.
Update
We are continuing to work with our carrier partner to resolve the issue. Another update will be provided in 2 hours.
Update
Our engineering team is continuing to work with our carrier partner to resolve the issue. We will post another update in 2 hours.
Update
Our engineering team is continuing to observe delays in delivery receipt for SMS to toll-free numbers for Sprint. Inbound toll-free messages from Sprint are currently not being delivered. We are continuing to work with our carrier partner to resolve the issues.
Update
We are continuing to work with our carrier partner to resolve the issue. We will post another update in 1 hour.
Investigating
Our engineering team is investigating delays in DLRs for SMS sent to Sprint. Message delivery is not impacted. We are working with our carrier partner and will publish another update in 1 hour.
This incident affected: PROGRAMMABLE MESSAGING (SMS).