Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures For Long Code Numbers
      Incident Report for Twilio
      Resolved
      After further investigation, there was no actual impact to incoming SMS. This incident has been resolved.
      Posted Jun 17, 2021 - 09:58 PDT
      Update
      We are experiencing delivery failures when receiving messages to a subset of long code numbers in the US. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 17, 2021 - 08:40 PDT
      Investigating
      We are experiencing delivery failures when receiving messages to a subset of long code numbers in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 17, 2021 - 07:40 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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