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Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to US Cellular Network via a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery report delays when sending to US Cellular Network via a Subset of Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to US Cellular network via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to US Cellular Network on a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to US Cellular Network via a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).