Delays in WhatApp Webhooks Updating

Report an Incident

Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

Scheduled maintenance

System Metrics

Delays in WhatApp Webhooks Updating

Incident Report for Twilio

Resolved

We are observing recovery regarding the issue of delays in new webhooks being applied to Twilio for WhatsApp numbers. This issue has been resolved

Posted Sep 24, 2021 - 05:54 PDT

Monitoring

We are observing recovery regarding the issue of delays in new webhooks being applied to Twilio for WhatsApp numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Sep 24, 2021 - 05:19 PDT

Update

We are currently aware of an issue wherein there are delays to new webhooks being applied to Twilio for WhatsApp numbers. Our Engineers are currently working to resolve the issue, and we will provide an update in 4 hours, or as soon as further information becomes available

Posted Sep 24, 2021 - 04:38 PDT

Update

We are currently aware of an issue wherein there are delays to new webhooks being applied to Twilio for WhatsApp numbers. Our Engineers are currently working to resolve the issue, and we will provide an update in 2 hours, or as soon as further information becomes available

Posted Sep 24, 2021 - 02:43 PDT

Investigating

We are currently aware of an issue wherein there are delays to new webhooks being applied to Twilio for WhatsApp numbers. Our Engineers are currently working to resolve the issue, and we will provide an update in 1 hour, or as soon as further information becomes available

Posted Sep 24, 2021 - 01:43 PDT

This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).