Call Failures From Colombia Carriers to a Subset of Twilio Colombia Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Colombia Numbers phone numbers has been resolved, and the service is functioning normally at this time.

Posted Apr 19, 2025 - 15:02 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Colombia Numbers phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2025 - 13:18 PDT

Update

We are observing call failures from Colombia Carriers to a subset of Twilio Colombia Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2025 - 11:35 PDT

Investigating

We are observing call failures from Colombia Carriers to a subset of Twilio Colombia Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 19, 2025 - 10:34 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).