Short code SMS delivery degradation to T-Mobile US handsets

Incident Report for Twilio

Resolved

Deliverability of short code messages to T-Mobile US handsets has been restored.

Posted Aug 28, 2019 - 05:50 PDT

Investigating

We have detected an issue sending SMS to some T-Mobile handsets in US from Twilio Short Codes. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Aug 28, 2019 - 02:09 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).