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        SMS Delivery Receipts Delays To KyivStar and Lifecell in Ukraine

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to KyivStar and Lifecell in Ukraine. This incident has been resolved.
        Posted Feb 15, 2025 - 04:50 PST

        Monitoring

        We are observing recovery in delivery receipt delays when sending to KyivStar and Lifecell network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 15, 2025 - 02:46 PST

        Update

        We are continuing to experience SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 14, 2025 - 22:57 PST

        Update

        We are continuing to experience SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 14, 2025 - 20:50 PST

        Investigating

        We are continuing to experience SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 14, 2025 - 19:55 PST

        Monitoring

        We are observing a recovery in SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 14, 2025 - 18:15 PST

        Investigating

        We are continuing to experience SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 14, 2025 - 14:16 PST

        Monitoring

        We are observing a recovery in SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 14, 2025 - 11:58 PST

        Investigating

        We are experiencing SMS delivery receipt delays to KyivStar and Lifecell in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 14, 2025 - 11:02 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).