Call Failures to a subset of Twilio's Numbers in Thailand

Incident Report for Twilio

Resolved

The issue affecting call failures to a subset of Twilio's Numbers in Thailand has been resolved, and the service is functioning normally at this time.

Posted Dec 11, 2024 - 20:41 PST

Monitoring

We have started seeing recovery for calls to a subset of Twilio's Numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 11, 2024 - 18:41 PST

Update

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 11, 2024 - 17:46 PST

Update

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 11, 2024 - 16:03 PST

Identified

The issue causing call failures to a subset of Twilio's Numbers in Thailand has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 11, 2024 - 15:08 PST

This incident affected: CARRIER NETWORK (Voice, APAC).