SMS Delivery Delays to Iran

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Iran. This incident has been resolved.

Posted Jan 31, 2021 - 16:06 PST

Update

We are experiencing SMS delivery delays for a subset of Twilio customers when sending messages to Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 31, 2021 - 14:26 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Iran. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 31, 2021 - 13:59 PST