Delays Registering Numbers for A2P 10DLC and Hosting Numbers

Incident Report for Twilio

Resolved

The issue with delays when registering phone numbers for A2P 10DLC and when hosting phone numbers has been resolved and both services are operating normally at this time.

Posted Sep 21, 2022 - 17:35 PDT

Update

We are observing recovery regarding the issue with delays when registering phone numbers for A2P 10DLC and when hosting phone numbers. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 21, 2022 - 15:46 PDT

Monitoring

We are observing recover regarding the issue with delays when registering phone numbers for A2P 10DLC and when hosting phone numbers. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 21, 2022 - 13:46 PDT

Investigating

Our monitoring systems have detected a potential issue with A2P 10DLC number registration and hosted numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 21, 2022 - 13:18 PDT

This incident affected: PHONE NUMBERS.