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Twilio Services
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        Outbound SMS to Claro Network in Brazil is degraded

        Incident Report for Twilio

        Resolved

        We are no longer seeing delivery degradation in SMS delivery towards Claro Network in Brazil. This incident has been resolved.
        Posted Oct 14, 2019 - 14:52 PDT

        Update

        We are continuing to monitor for any further issues.
        Posted Oct 14, 2019 - 13:13 PDT

        Monitoring

        We are observing recovery in SMS Delivery towards the Claro Network in Brazil. We continue to work with our carrier partner to restore service. We will provide further updates as we gain more information.
        Posted Oct 14, 2019 - 13:12 PDT

        Investigating

        We are seeing degradation in SMS delivery towards Claro Network in Brazil. We are investigating and working with our carrier partners. We will provide an update when we have further information.
        Posted Oct 14, 2019 - 11:21 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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