SMS Delivery Receipt Delay to Ditto Network in Philippines over International Pre-Registered Sender ID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery receipt delay when sending messages to Ditto Network in Philippines over International Pre-Registered Sender ID. This incident has been resolved.

Posted Sep 15, 2023 - 04:27 PDT

Update

We continue to observe recovery in SMS delivery receipt delay to Ditto Network in Philippines over International Pre-Registered Sender ID. We will continue monitoring the service to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2023 - 02:19 PDT

Monitoring

We are observing recovery in SMS delivery receipt delay to Ditto Network in Philippines over International Pre-Registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2023 - 00:02 PDT

Update

We continue to experience SMS delivery receipt delay to Ditto Network in Philippines over International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 14, 2023 - 22:20 PDT

Investigating

We are experiencing SMS delivery receipt delay to Ditto Network in Philippines over International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 14, 2023 - 21:20 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).