SMS Delivery Delays to Dominican Republic Claro

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Dominican Republic Claro. This incident has been resolved.

Posted Jun 25, 2021 - 20:14 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Dominican Republic Claro. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 25, 2021 - 18:27 PDT

Update

We continue to experience SMS delivery delays when sending messages to Dominican Republic Claro. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 25, 2021 - 17:09 PDT

Update

We continue to experience SMS delivery delays when sending messages to Dominican Republic Claro. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Jun 25, 2021 - 15:01 PDT

Update

We are experiencing SMS delivery delays when sending messages to Dominican Republic Claro. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 25, 2021 - 14:03 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Dominican Republic Claro. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 25, 2021 - 13:58 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).