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Voice Intelligence Error When Attempting to Use a Previously Deleted Service Name
Incident
Report for Twilio
Resolved
The issue causing errors when Services are created with a previously used name has been resolved. Voice Intelligence is operating normally at this time.
Update
The issue causing errors when Services are created with a previously used name, relating to Voice Intelligence has been identified. We are still actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
The issue causing errors when Services are created with a previously used name, relating to Voice Intelligence has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are currently experiencing issues with Voice Intelligence. Creating a Service with the same name as a previously deleted Service name triggers an error. Our engineers are investigating this and we will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Voice Intelligence. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.