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        SMS delivery delays to Dish Network in the US from a subset of shortcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays to Dish Network in the US from a subset of shortcodes. This incident has been resolved.
        Posted May 10, 2024 - 16:56 PDT

        Monitoring

        We are observing recovery in SMS delivery delays to Dish Network in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2024 - 15:01 PDT

        Update

        We've become aware of a potential issue with SMS delivery delays to Dish Network in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update in 2 hours as soon as we have more information.
        Posted May 10, 2024 - 13:24 PDT

        Investigating

        We've become aware of a potential issue with SMS delivery delays to Dish Network in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 10, 2024 - 11:34 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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