Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS delivery delays to Dish Network in the US from a subset of shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays to Dish Network in the US from a subset of shortcodes. This incident has been resolved.
      Posted May 10, 2024 - 16:56 PDT
      Monitoring
      We are observing recovery in SMS delivery delays to Dish Network in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2024 - 15:01 PDT
      Update
      We've become aware of a potential issue with SMS delivery delays to Dish Network in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update in 2 hours as soon as we have more information.
      Posted May 10, 2024 - 13:24 PDT
      Investigating
      We've become aware of a potential issue with SMS delivery delays to Dish Network in the US from a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 10, 2024 - 11:34 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).