MMS Delivery Delays Over a Small Subset of Short Sodes in the US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to US for all networks. This incident has been resolved.

Posted Jul 30, 2022 - 17:56 PDT

Monitoring

We have started seeing recovery for the issue causing MMS delivery delays in US towards all networks Phone Numbers has been identified. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2022 - 15:57 PDT

Update

We are continuing to experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 30, 2022 - 13:09 PDT

Update

We are experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2022 - 11:08 PDT

Investigating

We are experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 30, 2022 - 10:14 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).