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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Voice Insights Metrics and Events Currently Unavailable for Twilio Client Calls

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Nov 19, 2019 - 11:43 PST

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Nov 19, 2019 - 11:33 PST

        Investigating

        We are currently investigating an issue involving Voice Insight Metric and Event reporting for Twilio Client Calls. Currently no metric or event data is being returned for any client requests. We will provide an update as soon as we have additional information.
        Posted Nov 19, 2019 - 10:45 PST
        This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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