Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Callback Failures in Twilio US Phone Numbers
Incident
Report for Twilio
Resolved
Callback failures to Twilio US phone numbers has been resolved and is operating normally at this time.
Update
We are still seeing recovery for callback failures to Twilio US phone numbers, however the errors are not completely resolved. We will keep continuing to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for callback failures to Twilio US phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Identified
The issue causing callback failures to Twilio US2 phone numbers has been identified. We are actively working with AWS to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: SERVERLESS (Studio), PROGRAMMABLE VIDEO (Group Rooms, Go Rooms), and PROGRAMMABLE VOICE (Recording).