Intermittent inbound call failures to a subset of Twilio Brazil numbers

Incident Report for Twilio

Resolved

This incident is now resolved

Posted Jan 27, 2018 - 23:38 PST

Monitoring

All inbound calls in Brazil are now completing successfully. We will continue to monitor.

Posted Jan 27, 2018 - 22:05 PST

Identified

We are experiencing intermittent inbound call failures on a subset of Brazilian phone numbers specifically impacting Goiânia (+5562). Our carrier partner is performing maintenance and testing related to the previous incident in the region. We expect intermittent failures over the next 3 hours.

Posted Jan 27, 2018 - 18:25 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).