Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delay To Kolbi ICE Costa Rica
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery report delays to Kolbi ICE network in Costa Rica. This incident has been resolved.
Monitoring
We are observing recovery in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending messages to Kolbi ICE network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Report Delay to Kolbi ICE Costa Rica . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).