Call Failures From Subscribers to Portugal Twilio Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Portgual phone numbers has been resolved, and the service is functioning normally at this time.

Posted Feb 21, 2025 - 14:28 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2025 - 12:39 PST

Update

We are still observing call failures from subscribers to Portugal Twilio Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2025 - 10:34 PST

Update

We are observing call failures from subscribers to Portugal Twilio Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Feb 21, 2025 - 09:37 PST

Investigating

We've become aware of a potential issue with Call Failures From Subscribers to Portugal Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 21, 2025 - 09:22 PST

This incident affected: CARRIER NETWORK (Voice, Europe).